Terms & Conditions

Please read these terms of use carefully before ordering any products from us. By ordering any of our products, you agree to be bound by these terms & conditions. All personal information you provide us with or that we obtain will be handled by Happy Rains as responsible for the personal information.

The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and newsletter to you. You always have the right to request Happy Rains to delete or correct the information held about you.

All products remain Happy Rains property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have parents’ permission to buy from Happy Rains. All transfers conducted through Happy Rains are handled and transacted through third party dedicated gateways to guarantee your protection.

We strive to always process and ship orders within 48h and in no longer than five business days. However, during Covid-19 and peak seasons the time it takes us to process and ship your order might exceed the five business days. We operate Monday to Friday with exception for Swedish public holidays. All orders are shipped with DHL. A preliminary confirmation will be sent by email when your order is placed. The order will be sent to the address provided in the checkout process OR to a service point for pick-up, depending on delivery country,  and you will receive an email with shipping information and a tracking number as soon as your order has been shipped. 

All orders outside the EU are shipped “DDU”/“delivered duty unpaid” which means that they may be subject to customs duties and taxes. Happy Rains are not able to answer any questions regarding the amount charged or any other customs/import related questions as this is handled and governed by the destination country.

We will charge 12 Pounds for declined items, e.g. if you refuse to sign or will not pick up the order at your pick-up point. If you change your mind about things you ordered contact us immediately. You still have to collect your package and return it back to us.

Damaged goods shall be reported at the pick-up point. If you notice the damage after receiving the package please contact us at info@xn--jmfrinternet-gcb8w.se